FAQ's
Some of our most frequently asked questions
We are based in Abbeyknockmoy Co.Galway and we operate by appointment only.
You can make a reservation for 4 or 8 days. Select your preferred rental period and then your ‘delivery date’ when you’re making a booking. We’ll deliver your dress to you just before the first day of your rental period (‘Delivery Date’) - you then have to post the dress back to us on the last day of your rental period (‘Return Date’). For example, if you make a 4-day booking and receive your designer dress on a Friday, you’d drop it in the mail on the following Monday by 5pm. If your ‘return date’ falls on a Saturday or Sunday, simply drop your dress in the at your nearest Post Office on Monday. It’ll be shipped back to us in the next business day.
We carry sizes 6-14.
We will look after the cleaning of the Garments we have partnered with an Fantastic eco friendly wet cleaner “Farrells Professional Wet Cleaners” their eco friendly form of cleaning is not only more gentle on the Garment’s but also on the Environment so they were the perfect fit for our company
We offer a try-on service to give people the opportunity to try the dress and ensure they are happy with the fit. If you are not able to make it to our studio and are unsure on sizing, we are always happy to give guidance and advise on different brands fit and sizing. If are not happy with the fit of the garment when you receive it please contact us and we will try and send out another available option or we will give you store credit minus the cost of the delivery.
You can email info@leasealook.ie or pop us a message on Instagram. We aim to respond to all emails within 24 hours.
You can try on our dresses by arranging an appointment to visit our showroom. Appointments can be arranged by emailing info@leasealook.ie.
All minor damages and basic wear and tear is included in the hire price however excessive damage or irremovable staining will incur additional cost. If irreversible damage is done, you must pay the full retail price of the dress which is listed online. Please let us know as soon as possible if anything happens to the garment so we will be able to tend to it accordingly.
Please do not attempt to wash iron or pin any Garment. Please avoid using instant tan and wash off any developing tan before wearing the garment.
We do our very best to ensure that every dress arrives crease-free. After being steamed and pressed, all our dresses are packaged carefully.
Certain fabrics are more prone to wrinkles though, and if you receive a dress with slight creases, please try steaming the garment on low heat. Alternatively, you can hang the dress in a steamy bathroom and the steam will de-crease it. If you need further assistance, please feel free to email us on info@leasealook.ie
We offer delivery through An post we will also enclose a prepaid package to return the Garment. Your rental will arrive 1-3 days before your rental date if for any reason out of our control it is not delivered on time ie. Delivery delays we will issue a full refund.
You can opt for collection or delivery at checkout if you opt for collection please email info@leasealook.ie to arrange a suitable time to pick up an drop back your dress. If you opt for delivery you drop the package to the post office in the prepaid package enclosed on the final booking date.
Please be assured that your personal information is always kept private and confidential and we do not share your details with any third parties at any time.